Prof. Dr. med. Gabriele Kaczmarczyk, Vizepräsidentin des Deutschen Ärztinnenbundes, Fachärztin für Anästhesiologie, Gastprofessorin an der Charité


Conflict is nothing else but a condition in which certain problems we have with other people appear to be incompatible. However, conflict is also a normal fact of life and belongs daily to nearly each one of us. Fighting is only one possibility to deal with conflict, and it is not the best one. It is far better to use two other basic dimensions: cooperativeness and assertiveness. The workshop will show and explain the five essentials in which cooperativeness and assertiveness are combined. An individual test will demonstrate your own situation.